MoneyPenny Team Member Spotlight: S. Rajarajeswari (Raji)

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Role: Manager.

Years in Accounting & Years at MoneyPenny: My whole career has been in accounting: nine and a half years here at Moneypenny, plus three years at an Indian accounting firm before that.

Favorite App & Why: Double, hands down. It keeps the books and the workflow in one place, so we’re not prepping review points separately. We can talk directly to the client  whenever something needs clarifying or changing. I also love the visibility. When updates are made, they’re reflected right there in the workflow, so everyone stays on the same page instead of finding out three steps later. It saves time, cuts out duplication, and makes follow-up so much easier.

A Strength You Bring to the Team: Adaptability, and a fair amount of stubbornness about self-learning, I genuinely believe it’s how you get better at anything. I also care a lot about team coordination, everyone supporting each other in their own lane but still pulling toward the same goal. When something unexpected comes up, I try to stay calm and find a practical fix rather than panic, always with client expectations and deadlines in the back of my mind. I tell my team often that failure is a stepping stone to success, and I mean it. Mistakes are part of learning, what matters is what you do after. I try to build an environment where people feel comfortable learning out loud, supporting each other, communicating openly, and still getting the work out on time.

What You Enjoy About Working with MoneyPenny Clients: Honestly, the challenge of different personalities and different situations. Over the years I’ve worked with some genuinely difficult clients, and those experiences taught me a lot about communication, patience, and staying calm under pressure. Sometimes a client is frustrated over a mistake or a misunderstanding, and that’s not always an easy conversation. But I enjoy that part, listening to their concerns, explaining things clearly, finding a solution, and turning the situation around. After years of handling tough clients, I’ve learned that even the hardest conversations can end up being a good learning experience, and more often than not, they build a stronger relationship than you started with.

What’s Something You’ve Learned Working at MoneyPenny?: Nine years and seven months has taught me a lot, professionally and personally. The biggest one is confidence, trusting my own decisions, staying calm when plans fall apart, and adapting to whatever the day throws at me. I’ve worked with different people, different clients, different accounting systems, and more workflow tools than I can count, and that’s made me both more flexible and more independent in how I work. I’ve also learned there’s genuinely always something new to pick up. MoneyPenny has given me the freedom to explore different tools and different ways of working, and looking back, that freedom is what’s made me more confident, more adaptable, and a lot more comfortable saying yes to new challenges.

A Work Moment or Project You’re Proud Of: I was using a spreadsheet to track review points and follow-ups for one client, and it worked, technically, but it wasn’t the most efficient way to keep everything in one place. The client was already using Asana for their workflow, so I saw an opening to make the review process more centralized instead of living in a separate document. I suggested Double and walked them through how it could improve visibility and make follow-up easier on both sides. They agreed, and to their credit, they didn’t just take my word for it, they went through the training themselves and rebuilt their process around it. What I’m proud of isn’t just spotting the improvement, it’s that the client trusted my judgment enough to actually change how they worked, based on my recommendation. It’s a good example of what I’ve learned about leadership as I’ve moved into Team Lead and now Manager: it’s not only about managing tasks and deadlines, it’s about noticing what could be better, being willing to question the existing process, and having the client’s confidence to actually act on it.

Outside of Work, I Enjoy: Family time, concerts, and temple visits, an odd combination, but it works for me. Concerts are pure fun, temples are pure peace, and somewhere between the two I manage to relax, recharge, and find some balance.

Something Most Colleagues Don’t Know About Me: Most people know me as friendly and easygoing, and I am, but underneath that I’m actually quite sensitive and I care deeply about the people I work with and the work itself. I’ll clock out for the day and still be turning a problem over in my head if something’s unresolved. Probably overthink it more than I need to, if I’m honest, but that’s what happens when you actually care about doing things well.

Currently on My Playlist, Bookshelf, or Watchlist: My playlist is a mix of high energy beats and soft, soothing melodies, not in between. I’m a die hard fan of Ajith (a hugely popular South Indian actor), always have been. I also rarely miss a match when Virat Kohli (one of India’s biggest cricket stars) is playing, that’s basically a scheduling priority for me. On the reading side, I recently finished “Who Moved My Cheese?” and I liked how it makes the case for staying open to change, which usually leads somewhere better than where you started.

Finish This Sentence: “You’d never guess, but I once…”: had a whole secret resume going on the side. I learned classical dance, finished a tailoring and stitching course (not exactly a common flex these days), and even completed a yoga certification. I’ve always enjoyed learning different things and trying out new skills, even when they’re completely different from each other. 😄

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